Reporting fraud
At Modulr, we recognise that Authorised Push Payment (APP) fraud is a devastating form of financial crime affecting UK consumers and businesses.
To contact Modulr if you’ve been a victim of fraud, please call our 24/7 support team on 159 (or dial +44 (0) 303 313 0060), alternatively complete this form.
We recommend that you also report cases of fraud to the following parties:
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Your bank: Modulr will communicate directly with your bank to resolve your case
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Action Fraud: The UK’s national reporting centre for fraud and cybercrime in England, Wales and Northern Ireland
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Please note that as of 2nd December 2019, Action Fraud are no longer accepting fraud reports from victims in Scotland. Victims in Scotland should be advised to contact 101
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Other useful resource:
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Citizens Advice: Providing knowledge and advice on what to do next, and giving you support on the issues you might be facing. Phone: 0808 223 1133
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Victims Support: An independent charity, providing free and confidential advice to people affected by crime. Phone: 08 08 16 89 111
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StopScams UK: An industry-led collaboration that facilitates the development of technology solutions to help prevent fraud.
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CIFAS: Register with CIFAS to prevent fraudsters from using your name to apply for products or services.
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Take Five to Stop Fraud: Led by UK Finance, Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.