The challenge: Managing payments and payroll efficiently
Before adopting Modulr, Send It Direct relied on traditional bank transfers to pay suppliers and employees. With up to 400 courier jobs per month and a significant number of subcontractors requiring payment, managing financial transactions was becoming a major administrative burden. James Thomas, the company’s co-founder, wanted a more efficient way to consolidate payments while ensuring accuracy and reducing manual workload.
“My industry is all about being organised. I write a list of everything I need to do each week, and if I can take two things off at once, it’s a win.” James Thomas, Co-founder
Why Send It Direct chose Modulr
James explored various options before choosing Modulr, but traditional banking solutions didn’t offer the level of automation and efficiency he needed. Modulr stood out due to its ability to preload payments, ensuring financial transactions could be scheduled in advance, reducing the risk of errors and missed deadlines.
“With Modulr, I can set up payroll today, forget about it, and know it will go out on the exact date I need it to.” James Thomas, Co-founder
Send It Direct also briefly tried other systems, but lacked key functionalities. Unlike Modulr, their trial to a payment alternative required payments to be processed manually on the exact due date, significantly reducing efficiency.
“I like being able to preload payments so that I can set and forget. With other products, I have to manually load up the account and process payments every time.” James Thomas, Co-founder
“I take pride in paying people on time, or even early. With Modulr, I’ve never had a payment fail or a supplier say they haven’t received their money."
The transformation: Automating payments and payroll
By switching to Modulr, Send It Direct significantly streamlined its financial processes. James was able to automate both supplier payments and payroll, ensuring payments went out on time without the need for constant oversight. The benefits included:
- Faster, automated payment processing, reduced time spent on admin, allowing more focus on business growth.
- Preloaded payments ensured financial commitments were met without last-minute stress.
- Reliable payroll execution. Employees and subcontractors were paid accurately and on time, improving satisfaction.
- Intuitive platform. Easy-to-use interface, eliminating the need for support queries.
"I take pride in paying people on time, or even early. With Modulr, I’ve never had a payment fail or a supplier say they haven’t received their money." - James Thomas
"The efficiency gains have been huge. I used to spend far too much time on payments. Now, I can focus on growing the business and delivering a great service."
The results: Significant time savings and peace of mind
Since implementing Modulr, Send It Direct has transformed its payment operations. The ability to automate payments and payroll has reduced admin workload by several hours each week. Subcontractors and employees receive their payments reliably, strengthening business relationships and ensuring smooth operations.
- Reduced admin time. Consolidated payments mean less manual work and fewer errors.
- Scalability. As Send It Direct grows, Modulr’s automation ensures payment processes remain efficient.
- Improved supplier relationships. Timely, automated payments foster trust and reliability.
"The efficiency gains have been huge. I used to spend far too much time on payments. Now, I can focus on growing the business and delivering a great service." - James Thomas
Looking ahead
With a growing business and plans to expand further, James is exploring additional Modulr features, including its integration with Xero Payroll, to further streamline operations. He also sees potential in the Modulr mobile app for approving payments on the go.
Make payments easy with Modulr
Are you spending too much time managing payments? Modulr can help automate and simplify payroll and supplier transactions, saving you time and effort. Speak to a payments specialist and find out how Modulr can support your business today.
